Frequently Asked
Questions

Our minimum order quantity starts from 320–360 bags, or 1 container minimum buy. Whether you're looking to source coffee or explore potential business collaborations, we invite you to share your specific requirements and business needs. By utilizing our extensive industry expertise and network, we aim to create a mutually beneficial and successful partnership for your company.

Rockmart Coffee Brokerage operates in two strategically located offices: Panama City, Central America and Santos, São Paulo, Brazil. Our Panama City office serves as a hub for coffee brokerage activities, operating from 8:00 AM to 4:00 PM. In Santos, São Paulo, we have a presence in one of the world's major coffee trading centers, operating from 7:30 AM to 5:00 PM. Our knowledgeable team is dedicated to providing excellent customer service and leveraging our expertise to create successful coffee trading partnerships.

Please review our product options and let us know the specific type and quantity you require. You have two options: request directly from our product offerings page, or send us an email using the contact information provided. Please note that new clients requesting samples are subject to a processing fee and shipping & handling charges. We are eager to help you and fully understand your requirements.

We offer spot, forward, and EFP contract structures for large traders and importers. For long-term stability, we also secure multi-year coffee contracts — providing growers with assurance of sales and dealers with assurance of supply within a consistent price range. Contact us to discuss which structure best fits your needs.

Yes. All Rockmart supply comes with farm-level geodata and full deforestation due diligence — ready for European market compliance under the EU Deforestation Regulation (EUDR). We can provide a full documentation package upon request. Download our Sustainability Policy PDF for full details.