Frequently Asked Questions

What is the minimum order size?

Our minimum order quantity starts from 320-360 bags, or 1 container minimum buy. Whether you’re looking to source coffee or explore potential business collaborations, we invite you to share your specific requirements and business needs. By utilizing our extensive industry expertise and network, we aim to create a mutually beneficial and successful partnership for your company. Let us know how we can assist you in achieving your goals!

Where are Rockmart offices located?

Rockmar Coffee Brokerage operates in two strategically located offices: Panama City, Central America and Santos, São Paulo, Brazil. 

Our Panama City office serves as a hub for coffee brokerage activities, operating from 8:00 AM to 16:00. In Santos, São Paulo, we have a presence in one of the world’s major coffee trading centers, operating from 07:30 AM to 5:00 PM. Our knowledgeable team is dedicated to providing excellent customer service and leveraging our office locations and expertise to create successful coffee trading partnerships. Get in touch with us to experience our exceptional service and industry expertise.  

How should I request samples?

Please review our product options and let us know the specific type and quantity you require. You have two options to request samples: either directly from our product offerings or by sending us an email using the contact information provided. We are eager to help you and fully understand your requirements. Please note that new clients requesting samples are subject to a processing fee and shipping and handling charges.